Recuerde que siempre debe tener en la parada el modelo oficial de impresos para reclamación / denuncia y el modelo de cartel que lo anuncia a la vista de los clientes.
Se deben llenar por triplicado, un ejemplar por el comerciante, uno por cliente y uno para presentar a la administración.
Para más información puede ponerse en contacto con la oficina de la asociación o con la Agencia Catalana de Consumo, que a espacio empresas indica debidamente lo que hay que hacer en los casos de reclamación / denuncia.
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