Recordeu que sempre heu de tenir a la parada el model oficial de impresos per a reclamació /denuncia i el model de cartell que ho anuncia a la vista dels clients.
S’han de omplir per triplicat, un exemplar pel comerciant, un pel client i un per a presentar a l’administració.
Per a més informació us podeu posar en contacte amb la oficina de l’associació o amb l’Agència Catalana de Consum, que al espai empreses indica degudament el que cal fer en els casos de reclamació/denuncia.
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